Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use The Royal Hibernian Academy’s (the RHA) website.

The RHA is responsible for any personal data collected when anyone avails of services and / or products from the RHA (including on-line services).

The RHA website is one of our primary methods of communication providing information on our exhibitions, programmes, workshops, school and services. [The RHA website does not store or collect any personal information about users, apart from information which you send to us by e-mail.]

The RHA is a data controller. – This means that we are responsible for deciding how we hold and use personal data about you.

This notice is provided to you in line with our obligations under Data Protection Law. This privacy notice describes how we collect and use personal data about you in accordance with Data Protection Law.

It is important that you read this notice so that you are aware of how and why we are using your information.

• What is personal data?
• Who does this privacy policy effect?
• Why do we collect your data?
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• What types of cookies do we use?
• How to manage cookies
• Privacy policies of other websites
• Right to Withdraw Consent
• Data Retention
• How to contact us?

Personal data means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide information or product or carry out a transaction you have requested. It does not included anonymous data (i.e. date from which you cannot be identified).

More information about how we process your personal data is set out below.

This policy applies to the following –

• Visitors to our digital channels, website, and newsletter;
• Visitors to the RHA;
• Artists on Exhibition;
• Arts Professionals;
• Participants in programmes and events;
• Donors;
• Members (Friends);
• RHA students;
• Sponsors;
• Job applicants; and
• Volunteering applicants.

We collect your data for the below following purposes, which are subject to change –

• Emails;
• Newsletters;
• Online Surveys (to gather feedback);
• On-site Surveys (to gather feedback);
• Invitations to Events;
• Lectures;
• Workshops;
• Gallery Tours;
• Private Events;
• Talks;
• Ticketing;
• Booking Courses & Events;
• Promotions;
• Research;
• Sale & Purchase of Art;
• Other Order Fulfillment;
• Marketing & Market Research;
• Donations;
• Fundraising;
• Membership;
• Processing of Job Applications;
• Processing of Volunteer Applications;
• Artist’s Personal Data (for exhibitions and sales); and
• Calls to Artists.

• First and Last Name;
• Email;
• Postal Address;
• Phone Number (for calls and texts);
• Encrypted Credit Card Information (for donations, fundraising, and purchasing artworks);
• Encrypted Debit Card Information (for donations, fundraising, and purchasing artworks);
• Date of Birth (for promotions);
• Current and Prior Job Titles (for job and volunteering applications);
• Location Information (for job and volunteering applications).

You directly provide the RHA with most of the data we collect. We collect data and process data when you:

• Use or view our website via your browser’s cookies;
• Sign up to the newsletter via email;
• Provide a donation or support a fundraising campaign;
• Place an order for membership, artwork, courses, and other events;
• Apply for a job or apply to volunteer;
• Submit your artwork (if you are an artist exhibiting at the RHA);
• Give consent to be photographed at an event for social media or for the photos to be placed
  on the website; and
• Voluntarily complete a customer survey or provide feedback on any of our social media
  platforms or via email.

Our Company collects your data so that we can:

• Provide you with services
  • Process donations and fundraising activities;
  • Process orders and ticketing for artwork, courses, and events;
  • Process registrations for talks / lectures / workshops;
  • Organise exhibitions, seminars, pubic events, gallery tours, talks, events
• Market events and services
  • Email you with special offers, newsletters, and promotions;
  • Email you regarding events you might want to host or attend at the RHA;
• Run our business
  • Process job and volunteering applications;
  • Obtain artists’ information to promote their work; and
  • Obtain feedback for us to improve our services through online and on-site surveys.

When the RHA processes your orders or ticketing for events and courses, it may send your data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

The RHA would like to send you information about artwork, other products, and services of ours that we think you might like.

We may contact you from time to time by post, email, phone, social media and/or SMS with news and information about the RHA that we feel may be of interest to you, such as publications, research, education and fundraising, and about our other events, activities, products and services, where you have consented to such use. We will not use your personal information for such marketing purposes if you have indicated that you do not wish to be so contacted and we will only contact you in accordance with the preferences that you have indicated to us.

Subscribing for email newsletters and other marketing communications is optional. You do not need to subscribe to marketing from us when you buy products, book tickets, donate or use any of our other services. We will not share your personal data with anyone else for marketing purposes.

If you have agreed to receive marketing (such as, but not limited to, newsletters, promotions, and fundraising), you may always opt out at a later date.

When you subscribe to our services or give consent to receiving news and information from us, you can cancel your subscription, withdraw your consent to being contacted, change your preferences or change your preferred method of contact at any time by clicking here.

You have the right at any time to stop the RHA from contacting you for marketing purposes or giving your data to other members of the RHA. To opt out from receiving marketing communications from us, update your contact details or change your contact preferences at any time, you can write to us at: RHA, Gallagher Gallery, 15 Ely Place, Dublin, 2D02 A213. You can also click the “unsubscribe” link at the bottom of our emails. Please ensure that you state your full name and address to help us locate your records. If your personal details change, please help us to keep your information up to date by notifying us.

Friends

If you are a Friend of the RHA we shall retain your Financial details for a period of 6 years and your contact details for the duration of your membership plus 1 year. If you are gifted a Friends membership, the person giving you that gift has provided your contact details to us for the purpose of setting up and servicing your membership.

The RHA would like to make sure you are fully aware of all your data protection rights.
Every user is entitled to the following:

The right to access – You have the right to request the RHA for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that the RHA correct any information you believe is inaccurate. You also have the right to request the RHA to complete information you believe is incomplete.

The right to erasure – You have the right to request that the RHA erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the RHA restrict the processing of your personal data under certain conditions.

The right to object to processing – You have the right to object to the RHA’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the RHA transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our data protection officer on the following email:
rebecca@rhagallery.ie
Call us at: +353 (0) 1 661 2558
Or write to us: RHA, Gallagher Gallery, 15 Ely Place, Dublin, 2D02 A213

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

The RHA uses cookies in a range of ways to improve your experience of our website, including:

• Understanding how you use our website (to improve the website experience); and
• To keep you signed in to the website (where orders are being placed).

There are a number of different cookies, however, our website uses:

• Functionality – The RHA uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – The RHA uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about browser, device, and your IP address. The RHA sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patters on our website.

You can set your browser not to accept cookies and remove cookies from your browser. However, in some cases, some of our website features may not function as a result. Optional cookies will be enabled only when you have opted in to their use.

The RHA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer here or using the contact details provided below.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy which is available from our Data Protection Officer whose contact details are provided below.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

We have appointed a data protection officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact Rebecca Gale on +353 (0) 1 661 2558 or email rebecca@rhagallery.ie.

The RHA tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of their information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. Please contact our Data Protection Officer here or using the contact details provided above.

You have the right to request a copy of information that we hold about you by making a Subject Access Request.  On request, we will also correct your data according to your preference should errors be identified and/or delete all of your personal data, unless we have to keep it to comply with statutory retention requirements or, in the case of some technical logs, cannot modify or delete it. In any such case, we will restrict your data for further processing so that it can no longer be used. You also have a right to object to the further processing of your data and the right to receive your data in electronic form. Where you have consented to us processing your data, you have the right to revoke that consent at any time.

You have the right to make a complaint at any time to the Data Protection Commission, the Irish supervisory authority for data protection issues. The Data Protection Commission can be contacted at the Office of the Data Protection Commissioner. Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland or by e-mailing info@dataprotection.ie.

We reserve the right to update this privacy notice at any time. We may also notify you in other ways from time to time about the processing of your personal information.

By using our services, you confirm that you have read, understood and agreed to this notice. We keep this notice under regular review. You are advised to visit this page periodically in order to keep up to date with any changes to it. By continuing to use our services after any such changes, you shall be deemed to have accepted any such revised notice.

This Privacy Notice was last updated on 09/09/2022